For hotels & hospitality

Every property, every owner entity. Closed the way your agreements read.

Hotel owners and management groups use Lieutenant for the revenue matching, departmental coding, and owner reporting that repeat every month, with GMs and owners keeping approvals.

Sample property · Revenue to settlement

  • PMS room revenueCard settlement batchMatched
  • F&B outlet salesBank depositMatched
  • Group advance depositGuest ledgerFlagged

Illustrative example with sample data. Not a customer result or product screen.

Workflows

The recurring work Lieutenant takes on.

Each workflow links to the platform capability underneath it.

01

Room, F&B, and PMS revenue to cash

Revenue from the PMS and outlets matched to card settlements and deposits, with advance deposits and differences surfaced by property.

Capability: Revenue and cash →

02

Coding by property and department

Invoices read and coded to property and department, then routed to the GM or department head your rules name.

Capability: Accounts payable →

03

Owner entity closes and statements

Separate owner entities closed on their own calendar, with owner statements prepared for review.

Capability: Month-end close →

04

Management fees and reimbursables

Fees and reimbursables calculated from the management agreement terms, with the clause referenced.

Capability: Document capture →

05

Ground leases and franchise terms

Ground lease and brand franchise obligations abstracted, with notice dates and fee terms tracked.

Capability: Lease abstraction →

How it runs

Inputs, work, your review, outputs.

Source systems are confirmed during scoping, not assumed.

01 · Connected inputs

  • PMS and outlet sales
  • Card and bank feeds
  • Vendor invoices
  • Management agreements

02 · Lieutenant does the work

  • Match revenue to settlements
  • Code by department
  • Close owner entities
  • Calculate fees

03 · A person reviews

  • GM approvals
  • Owner statements
  • Agreement questions

04 · You get

  • Departmental P&L
  • Owner statements
  • PIP tracker

Illustrative flow. Which systems connect and who reviews is agreed in scope for each engagement.

What you get

  • Revenue-to-deposit reconciliation by property
  • Departmental P&L
  • Owner statements for review
  • Fee and reimbursable calculations with references
  • PIP and capital tracker

Waits for a person · sample scope

Invoices by departmentGM or department head
Owner statement releaseYour finance lead
Management fee disputesOwner and operator
Capital and PIP spendOwner approver

Illustrative. Signatures, payment release, and vendor decisions always stay with your team.

Questions

What people ask before a walkthrough.

Which PMS and POS systems do you work with?

We confirm your specific PMS, outlet POS, and payment sources during scoping. We do not assume a native integration exists until it is verified for your setup.

Who approves owner statements?

The person you name. Lieutenant prepares statements and calculations; release stays with your team.

What gets agreed before we start?

Staffing, source connections, access, reporting cadence, and timing are scoped with you before any work begins. Your team keeps signatures, payment release, and vendor decisions.

Is this a different platform from the other solutions?

No. It is the same platform and review model, configured around the workflows that matter most for your business. Custom workflows are available when yours differ.

Start with the workflow that costs you most.

We'll scope systems, access, reviewers, and timing before anything runs.