01
Dues, packs, and retail to deposits
Memberships, dues, class packs, and retail matched to processor deposits by club, net of fees.
Capability: Revenue and cash →For fitness & wellness
Member billing, reconciled per club. Exceptions your team can act on.
Gym, studio, and wellness operators use Lieutenant to match recurring billing to deposits, recognize prepaid memberships, and keep club leases and equipment in order, with club managers making the calls.
Sample club · Billing to deposit
- Monthly dues draftProcessor depositMatched
- Class pack salesProcessor depositMatched
- Failed draftsClub follow-up listFlagged
Illustrative example with sample data. Not a customer result or product screen.
Workflows
The recurring work Lieutenant takes on.
Each workflow links to the platform capability underneath it.
02
Failed drafts, refunds, fee changes
Exceptions flagged per club so the right manager follows up, not discovered at month end.
Capability: Revenue and cash →03
Prepaid membership recognition
Prepaid and annual memberships recognized over the service period, with schedules ready for review.
Capability: Month-end close →04
Club leases and ASC 842
Leases abstracted with options and notice dates; ASC 842 schedules prepared for review.
Capability: Lease abstraction →05
Rent and CAM checks
Billed rent and CAM compared to lease terms, with landlord questions prepared.
Capability: Rent and CAM review →06
Equipment maintenance
Repair and service invoices tied to equipment by club for a usable maintenance history.
Capability: Facilities and assets →How it runs
Inputs, work, your review, outputs.
Source systems are confirmed during scoping, not assumed.
01 · Connected inputs
- Membership billing exports
- Processor deposits
- Payroll provider reports
- Club leases
02 · Lieutenant does the work
- Match billing to deposits
- Flag drafts and refunds
- Schedule recognition
- Abstract leases
03 · A person reviews
- Refunds
- Policy choices
- Lease options
04 · You get
- Club P&L
- Exception list
- Lease schedules
Illustrative flow. Which systems connect and who reviews is agreed in scope for each engagement.
What you get
- Deposit reconciliation by club
- Failed-draft and refund exception list
- Deferred membership schedule
- Lease and ASC 842 schedules
- Labor in club P&L from your existing payroll provider
Waits for a person · sample scope
| Refunds and fee changes | Club manager |
| Recognition policy | Controller |
| Lease options and renewals | Your leadership |
| Equipment replacement | Ops lead |
Illustrative. Signatures, payment release, and vendor decisions always stay with your team.
Related
Pair it with your role or your own process.
Questions
What people ask before a walkthrough.
Do you replace our membership or payroll software?
No. Lieutenant works from what those systems produce. Your payroll stays with your existing provider, and the membership platform you use is confirmed in scoping.
Who decides on refunds?
Your club managers or whoever your rules name. Lieutenant flags them; it does not issue them.
What gets agreed before we start?
Staffing, source connections, access, reporting cadence, and timing are scoped with you before any work begins. Your team keeps signatures, payment release, and vendor decisions.
Is this a different platform from the other solutions?
No. It is the same platform and review model, configured around the workflows that matter most for your business. Custom workflows are available when yours differ.
Start with the workflow that costs you most.
We'll scope systems, access, reviewers, and timing before anything runs.